Travel plans can change almost every day, and in some cases, a passenger has made an error in the name in their reservation, which requires them to fix it. The Air France Name Change Policy allows customers who have made a mistake on their reservation or who wish to change their name to apply for a name change on their reservation. Many customers have experienced difficulties because their flight ticket was not in line with their valid passport or other government ID related to security and travel requirements. This is a definitive guide to understanding how to go through the Air France name change process and the policy associated with it. If you want to change your name, please contact the Air France customer service number at 1 (800) 237-2747.

Why Is the Name on Your Ticket So Important?

Airlines are required to follow strict rules regarding the names on passengers’ tickets matching the names on the passengers’ government-issued photo ID or passport. Failure to do so may create several problems, such as:

– Denial of boarding

– Problems at security checkpoints

– Legal or regulatory problems

Similar to other major airlines (e.g., American Airlines), Air France has strict policies regarding adherence to its own rules regarding security, fraud detection and compliance.

Understanding Air France Name Change Policy

• The Air France Name Change policy outlines how passengers can alter the name on their flight tickets. 
• The name on your ticket should match the one on your government-issued identification or passport. 
• Any discrepancy, even minor ones, can result in significant travel issues. 
• The airline has distinct regulations for minor corrections compared to major name changes. 
• The policies differ based on the type of ticket purchased and the reason for the modification. Always check your fare conditions before requesting any changes.

Air France Name Correction vs. Name Change. What’s the difference?

It is essential to differentiate between minor corrections (such as typos or small errors) and major changes (like entirely different names or legal name alterations).

Minor Name Corrections

• This category includes correcting typos, rearranging the order of a first/middle/last name, or amending up to three characters.
• Example: Modifying “Marie” to “Mary,” or rearranging “Mary William” to “William Mary.”
• This does not encompass changing the passenger’s identity or transferring the ticket to another individual.

Major Name Changes

• This involves significant alterations, such as changing a last name due to marriage or divorce, or transferring a ticket to a different traveller.
• It often necessitates additional documentation.
• Typically, it is subject to more stringent regulations and higher fees.

Air France Name Change Policy: The Guidelines

1. Types of Name Changes Permitted

• Typographical Corrections: These can be made through customer service or occasionally online, depending on the type of ticket you have.
• Legal Name Changes: This requires official documentation such as a marriage certificate, divorce decree, or court order.
• Ticket Transfers: Generally, Air France does not permit the transfer of a ticket to a completely different passenger, although exceptions may apply in certain situations, like family replacements or corporate travel accounts.

2. Who is Eligible to Request a Change?

• The original passenger or the individual who booked the ticket.
• Travel agent (if the ticket was acquired through a third party).

3. Fees for Name Changes

• Minor correction: Usually free if it involves simple spelling mistakes and is requested shortly after booking. However, some instances may incur a processing fee, approximately between $35 – $55.
• Major change: Fees can vary significantly based on fare class, route, and the timing of the modification. Charges may begin at $170 to $225 or more for international flights.
• If there is a fare difference (if the fare has increased since your original purchase), you will need to pay the difference in addition to the name change fee.
• Third-party booking: If the ticket was booked through an agency, additional fees may be required to process your request.
• Promotional or non-refundable tickets: These may not allow any changes, or may only permit minor corrections.

4. Timeframe for Name Changes

• Minor corrections should be made as soon as possible after booking (ideally within 24 to 48 hours), as some low-fare tickets allow corrections for free during this timeframe.
• Name changes are generally permitted up until check-in, but it is advisable to submit your request at least 48 hours before departure.
• Once you have checked in (especially online or via mobile app), name changes typically cannot be made.

How to Request a Name Change with Air France

You have multiple convenient methods to submit your name change request. It is important to act quickly as soon as you identify an error.

1. The online process using “Manage My Booking”.

The easiest method to correct your booking is to do this yourself online, through the Air France website.

• Go to the Air France Website.
• Access My Bookings.
• Log in to the “My Bookings” section of the Air France website using both your booking reference and last name.
• Select the Flight that Needs the Name Change.
• Use the booking reference to find the ticket you need to change.
• Submit the Minor Spelling Correction.
• Follow the instructions to submit the request for a minor spelling change.

2. Contact Customer Service.

If your name has legally changed or is a more complicated issue, it is best to reach out to Air France directly. Air France will handle all the required documentation and details of the change with their customer service representatives.

• Call the Customer Service Phone Number.

You can reach the Air France customer service by calling 1 (800) 237-2747  customer service agents are available to assist you with your name change needs.

• Prepare your Information.

Have your booking reference number and any necessary legal documentation at hand.

• Explain your Reason for the Change.

State your case clearly and indicate why you need to change your name.

3. Through Your Travel Agent.

If you booked your flight through a travel agent, it is best to first contact the agency. Your travel agent should assist you with this request and be familiar with the procedures necessary to process the name change as set out by Air France.

Required Documentation for Name Change Request

To submit a name change request, you must provide the following documents in one complete package:

A certified copy of a current government-issued photo ID (driver’s license, state   ID card) and/or a valid Passport.

Evidence of your name change as specified below: 

• Marriage certificate 
• Divorce decree 
• Court order, if applicable. 

The original ticket/booking reference number for this reservation. 

Any other documentation that may be required, at the request of Air France’s customer service.

Final Thoughts!

Making corrections to a name on an Air France ticket is simple if you respond promptly and adhere to the correct procedures. Always verify your information while booking and ensure you have the necessary documentation for any modifications. If you have any questions, please contact customer service at 1 (800) 237-2747 

Air France Name Change Policy- FAQs

Is it possible to transfer a ticket to another passenger’s name on Air France?

Generally, tickets are non-transferable. You can only make minor adjustments and legal modifications. 

What is the name change fee on Air France?

The name change fee ranges from $50-$200, depending on the fare type and routes.

How long does it take to process the name change?

Minor adjustments are typically processed instantly or within a few hours. Significant modifications can take as long as 48 hours, particularly if further documentation is required.