Planning on making travel arrangements with Alaska Airlines? One of the most important aspects of doing so is understanding the various aspects of Alaska Airlines Cancellation Policy. The Alaska Airlines Cancellation Policy provides detailed information on how to cancel tickets, the timelines for ticket cancellations, the various fare types available for purchase, and the refund process for customers after a cancellation has occurred. You may call Alaska Airlines directly at 1-800-252-7522 for any questions regarding cancellations.
24-Hour Cancellation Policy – The Golden Rule
All tickets purchased from Alaska Airlines adhere to the U.S. DOT regulation that allows for a 24-hour window to cancel any airline ticket order made.
Cancellation Policy: Full refunds will be processed back to your original payment method if you cancel within 24 hours of your booking.
Cancellations will be accepted only if:
1) The departure date is at least 24 hours away and
2) The flight you reserved must be booked at least 24 hours before the scheduled departure date.
All fare types are eligible for cancellation, including Saver Fare (non-refundable) options.
If you discover an error in your booking or wish to cancel, please contact Alaska Airlines Customer Service at 1 (800) 252 7522 or visit the website promptly to initiate the cancellation process.
Alaska Airlines Cancellation Policy: According to the Fare Class
After the initial 24 hours, the compensation you receive for cancelling or modifying your ticket is based on the fare class.
1. Main Cabin and 1st Class Fares (Standard):
Alaska has removed most fees related to changing or cancelling tickets for the majority of standard economy (main cabin) and first-class fares.
Cancellation Fee = $0.
While there is no cancellation fee, depending on your ticket type, you may not be eligible for a refund; this means that if you cancel your ticket, you will not get money back to your credit card. Instead, you will receive credit for future travel in the form of a credit memo or funds in your Alaska VIP Wallet.
Credit Expiration: Credit memos generally expire 12 months from the date the original ticket was issued.
2. Saver fare (Basic Economy):
As defined by Alaska, it represents the most restrictive fare option offered by Alaska Airlines. This fare type is intended for travellers who are certain they will proceed with their planned trip.
Cancellation Policy: Changes to Saver fares are generally not permitted, except in very rare situations.
According to the new policy of 2025, Alaska Airlines has started to provide partial credit for cancellations of Saver fares. If you cancel your flight at least 14 days before the scheduled departure, you will receive 50% of your ticket’s value as a credit; otherwise, you will lose all funds related to your ticket.
How to cancel an Alaska Airlines Flight
This is a basic overview of the cancellation of an Alaska Airlines flight.
1. Cancel online through the website:
- Visit the website (alaskaair.com).
- Select Manage or Manage Trip
- Enter your Last name and Confirmation code to retrieve your booking or log in to your linked Mileage Plan account.
- Select the Flight you wish to cancel.
- Check the fare rules, any refunds or credits available, and penalties, if applicable.
- Confirm “Cancel” and note whether you will receive a refund to your credit card or a travel credit towards future travel; also, save confirmation emails and credit or certificate of use.
2. Cancel via Mobile App:
- Open the Alaska Airlines App.
- Log in to your Mileage Plan Account or use Find a Trip with your provided Confirmation Code.
- Select your upcoming travel plans.
- Tap Cancel and follow the prompts to confirm your cancellation and refund/credit.
3. Via Customer Service by Phone
If you would like to speak directly with a representative, in that case, please reach out to Alaska Airlines live Representative at 1-800-252-7522, and they will gladly assist you. The agents can cancel your reservation and discuss the options available for a refund or credit, depending on the fare you purchased.
Eligibility for Refund
To determine if your ticket qualifies for a refund, please refer to the information below; only tickets that satisfy all conditions for online cancellation are eligible for a refund or credit to your original payment method.
- You must have purchased your ticket through an Alaska Airlines website, the Alaska Airlines booking desk, or an Alaska ticket counter.
- Your ticket must be a non-Saver fare and should not be classified as a government fare.
- You must have acquired all tickets within the past year, or for partially used tickets, you must provide proof of a travel date that is more than one year from the purchase date.
- You must not reserve tickets as part of a group or vacation package.
- Tickets must not include unaccompanied minors booked on a carrier other than Alaska Airlines.
- All tickets must be priced in US dollars.
For refundable reservations that fulfill all the above requirements, you may process a refund to the original payment method.
For completely unused non-refundable reservations (including Saver fares), if cancelled within 24 hours of the initial purchase and travel begins more than 24 hours after the original booking, you may refund your tickets to the original payment method.
Final Thoughts
Compared to other airlines, Alaska Airlines Cancellation Policy has become one of the most flexible as of 2025. Most customers will not incur a fee for changing their flight reservations, and there is a 24-hour period where passengers can receive a full refund for the ticket they purchased (even Saver Fares). Although it is important to know what type of ticket class you are purchasing in order to determine how much money you will receive back when you cancel your reservation, this information can help reduce potential costs and enable customers to make more informed choices regarding modifications to their travel arrangements.
Frequently Asked Questions
Can I Cancel my Alaska Airlines Ticket?
Yes, it is possible to cancel an Alaska Airlines ticket. You can cancel it for free within 24 hours of booking as long as the airline does not schedule the flight to depart within 24 hours.
What is the cancellation policy for Saver Fare of Alaska Airlines?
Alaska Airlines provides a credit of 50% of the fare amount when you cancel an Alaska Airlines Saver fare more than 14 days before the first flight departs. If you cancel less than 14 days before departure, you will forfeit the entire fare amount.
























