As an airline known for providing affordable travel throughout Mexico, the U.S., and Central America, Volaris Airlines is a popular choice among both leisure and business customers. Unfortunately, plans change, and Unfortunate Events occur, and it becomes important to understand Volaris’s cancellation and refund policies to minimise your losses and maximise your flexibility after making a reservation. 

This comprehensive guide to Volaris’s Cancellation Policy explains how to cancel your flight, all the ins and outs of Volaris’s refund policy, including various types of fees associated with cancelling or modifying your ticket. If you ever find yourself needing direct assistance, remember you can reach the Volaris Customer Service at 1-855-865-2747  Let’s dive into how you can protect your travel investment.

The Very Important 24 Hour Window For A Full Refund

Volaris’s cancellation policy offers the traveller the best possible aspect, and that is the 24-hour rule. Depending on where your flight is departing from and how long the departure date is, you will have access to the 24-hour cancellation window.

Flights Between The U.S. and Other Countries (U.S. To or From International)

Flights to or from the U.S. are governed by a simple policy:

• You are eligible for a full refund of your ticket price if your reservation was cancelled within 24 hours of making the booking.
• The main point of this policy is that your reservation has to be made at least seven days (168 hours) or more from the scheduled departure date of the flight. If your flight is less than seven days away from its scheduled departure, then this cancellation rule does not apply.
• To cancel your reservation, you must call the Volaris customer service number at 1-855-865-2747 

Note: This grace period is not applicable to tickets bought via third-party agents or if the purchase was made using points or miles.

Volaris Cancellation after 24-Hour Policy

The Volaris general policy for customers is that after the 24-hour grace period, your fares are typically restrictive.

Non-Refundable: The majority of Volaris fares available for purchase (basic and value fare types) will become non-refundable at the time of purchase. If you cancel your reservation, you will not receive a refund unless otherwise indicated in your promotional terms or for exceptional reasons (i.e. an emergency such as illness).

Refundable: If you purchase a more flexible, higher-priced fare, your reservation may qualify for partial refunds or credits. You should read the terms and conditions before booking the reservation.

When Volaris Airlines Cancels Your Flight

• If your flight is cancelled (or delayed) by Volaris and it’s due to circumstances that are not your fault, then Volaris will have to comply with your consumer protection rights.
• Volaris will have to give you the following options if they cancel your flight and/or delay it for four hours or longer:
• A refund for the segment you did not fly back will return to your original form of payment.
• Rebook you to the next available flight to your destination at no charge or to a time that is more agreeable to you than if you took the flight as scheduled.
• Medical Emergencies: Volaris may handle medical emergencies or bereavements individually. Usually, supporting documentation such as medical certificates or death certificates will be necessary.

Steps for Cancelling a Volaris Flight

1. Online Cancellation.

• Go to www.Volaris.com
• Log on to your account with your reservation code and last name.
• Click on “Manage Bookings”, find the flight you want to cancel, and follow the instructions to cancel your flight and review possible refunds.

2. Through Customer Service

If you experience difficulties in cancelling online or if you need assistance with special circumstances (e.g., health emergencies), it is advisable to call the Volaris phone number at 1-855-865-2747 They will be able to assist you with your difficult situation and will be able to explain any policy nuances better than anyone else.

3. Airport Services

In-person cancellations may be completed by visiting a Volaris airport ticket counter. This is a great way to make last-minute cancellations and to work through complex situations. 

Service Associated with Cancelling for Any Reason

• As an alternative way of guaranteeing peace of mind up to the point of travel, Volaris has created an ‘optional’ feature called ‘Cancel For Any Reason’. It is only available when purchasing your airline tickets with Volaris.
• Flexibility of Service: It allows you to cancel your flight for any reason up to 24 hours before your scheduled departure.
• Refund Amounts: When purchasing this special service, you will select the percentage of your reservation cost that you want to receive back from Volaris (either 80% or 100%).

Volaris Cancellation Fees

Cancellation Fees After 24 Hour Window – Volaris may charge a cancellation fee when cancelling after the cancellation grace period.

Cancellation fees range from approximately $100 to $250 USD. It depends on the route, fare type, and the amount of time left before the scheduled departure date. The closer you make the cancellation to the departure date, the greater the cancellation fee will be.

The cost to change a flight with Volaris consists of the price of any difference in fare AND the change fee, which Volaris charges between $50 and $200 USD in most cases, depending on how far in advance you make the change. In most cases, it will generally be cheaper for a customer to change their flight than to cancel it altogether.

Conclusion

Volaris Airlines offers inexpensive flight options, but flexibility has a price. Understanding their cancellation policy, how to qualify for refunds and what the associated fees are will help you make informed choices to minimise your potential losses and travel with confidence. It is important to be familiar with the most current fare rules, consider the advantages of purchasing travel insurance, and stay in touch with the airline for changes or updates right up until you board.

People also Ask

Can I receive a refund if I decide to cancel my Volaris flight?

We permit refunds only within 24 hours of the booking and your departure is at least 7 days away. Also, in instances of involuntary cancellations (such as flight disruptions caused by Volaris).

What happens if Volaris cancels my flight?

If Volaris cancels your flight, you typically have entitlement to a full refund, a rerouted flight, or a travel voucher.

Are there any exceptions for medical emergencies?

In certain situations (like medical emergencies), Volaris evaluates cases on an individual basis. You will need to provide documentation.

How can I prevent cancellation fees?

You can avoid cancellation fees by cancelling or modifying your booking within 24 hours. Also, by opting for more flexible fare classes, or utilizing any current waiver policies.